A massive thank you to the internal IT team behind 30 UK care homes for taking the time to share their experience working with us! 🙏

For an internal IT team managing nearly 300 computers across 30 UK care homes, hardware reliability and procurement speed are everything. When they need new PCs, laptops, or Microsoft software bundles, they don’t have time for slow vendor bureaucracy.


We asked their IT Manager three simple questions about what it’s actually like working with the Garner Tech B2B team. Here is what they had to say:

💬 How do you find our communication, quoting, and turnaround speed?
"Communication is excellent — even when you aren't immediately available, you respond straight away to let us know you will pick things up later! Quotes and turnaround speed are always excellent, and if there are any supplier issues, we are always kept well informed."

💻 What are your honest thoughts on the GarnerTechB2B PCs, laptops, and software setups we supply?
"We have nearly 300 GarnerTechB2B computers now, and they have proved to be very reliable. Of the few we have had issues with, the ones under warranty were dealt with straight away by Alex, and the ones out of warranty he also helped out with when he didn't need to."

📈 Overall, how has our service and hardware helped make your day-to-day IT work easier?
"The main thing we look to do with our hardware is have it all uniform so if we have any issues we can replace machines with ease — and Garner Tech makes this simple. We can just ask for 'our usual' and we get an invoice and shipping info almost instantly!

Working with Garner Tech is far easier than dealing with the big companies; you get a human response and you are treated as a person, not an account number. I would recommend any business to buy their hardware and software from Garner Tech."